Privacy Policy
Effective Date: 22/01/2025
Vikalps (registered as Tattva Enterprises) operates as an e-commerce platform selling natural healthy snacks, including makhana and chana sattu. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
Personal Details: Name, email address, phone number, and billing/shipping addresses.
Payment Information: When making a purchase, we collect payment details such as credit/debit card information through secure third-party payment gateways.
Order History: Details of purchases made on our platform.
Browsing Information: IP address, browser type, device information, and cookies to enhance user experience.
2. How We Use Your Information
We use your personal data for the following purposes:
To process and fulfill orders, including delivery and invoicing.
To improve our website, products, and customer service.
To send order confirmations, updates, and promotional offers (with your consent).
To detect and prevent fraudulent transactions and security threats.
To comply with legal obligations under applicable laws in Maharashtra.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
Third-Party Service Providers: Logistics, payment processors, and IT support providers to facilitate smooth transactions.
Legal Authorities: If required by law to comply with legal proceedings or protect our rights.
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. While we strive for the highest level of security, no online transmission is 100% secure. Please ensure your login credentials remain confidential.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications at any time.
Request data portability or restriction on processing where applicable.
For any such requests, contact us at support@vikalps.in.
7. Retention of Data
We retain personal information only as long as necessary for business operations or legal compliance.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any data.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
Tattva Enterprises
support@vikalps.in
By using our website and services, you consent to this Privacy Policy. If you do not agree with any terms, please refrain from using our platform.